Privacy Policy

General Information

Conco West, Inc. and their respective images, logo designs, are trademarks, and service marks of Conco West, Inc. all rights reserved. Neither this Web site nor any element thereof, including without limitation, text, graphics, images, photographs, likenesses or other materials, may be copied, reproduced, uploaded, posted, transmitted, or redistributed without the prior express, written consent of Conco West, Inc.

Trademarks, service marks, logo designs owned by third parties are used by permission.

Sales Inquiries

We respect the privacy rights of all visitors to our web site. The following describes how we will protect the information we receive through this web site.

The information we collect and how we use it.

When you enter information on this web-site, such as when you order products in our on-line store or enter contact information, we may ask you to provide certain information about yourself by filling out and submitting a form. If you elect to engage in these activities we may ask you to provide us personal information (such as your name, e-mail address, mailing address, day phone number and credit card information when ordering products or services), as well as create a username and password for certain on-line activities. This information allows us to keep a user profile so that we may customize preferences for each specific user, as well as provide a method for users to submit information and orders, and receive back either the information or products desired.

We may or may not share web site usage information about visitors to our web site, who have received a targeted promotional campaign, with a third-party company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party companies may note or track some of the pages you visit on our web site.

Visitors will be given a choice when registering whether they would like to be on our mailing list, or whether they would prefer not to receive such mailings from us. Only agents working on behalf of our Company and under confidentiality agreements will send you these direct mailings and only if you indicated that you do not object to these offers. If you do not want to receive such mailings, simply tell us on the form when you give us your personal information. Or, at any time you can easily inform us of your preference to no longer receive such offers and mailings by contacting us as noted below or via email through the website.

Protection of your information.

A variety of security measures to maintain the safety of your personal information have been implemented. Secured networks are used to contain a user's personal information. This information is only accessible by a limited number of employees who have special access rights to such systems. Also, when you place orders or access your personal information, we offer the use of a secure server. All the sensitive/credit information supplied by users is transmitted via Secure Socket Layer (SSL) technology and then encrypted into databases to be only accessed as stated above.

We use "cookies" in some instances.

Cookies are bits of electronic information that a web site can transfer to a visitor's hard drive to help tailor and keep records of your visit to our site. Cookies allow us to better customize your visits to your preferences. The use of cookies is standard on the Internet and many major web sites use them. Although most web browsers automatically accept cookies, you can change your browser to prevent or notify you whenever you are sent a cookie. This gives you the chance to decide whether or not to accept it. Even without accepting a cookie, you can still access most of the features on the site. We use cookies to help provide our visitors with a better experience on our site.

We do not sell or trade the information we collect from our visitors.

We do not sell, trade, or rent to others personally identifiable information that visitors voluntarily provide in any registration or information submission. The information you provide is used simply to tailor our services for you, better understand visitors' use of our site, and to support any transactions you make on the site. We do provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties. We and our service partners use your personally identifiable information to operate our sites and to deliver our services. For any ordering transaction, your credit card information must be released to the card-issuing bank to confirm payment for products and services purchased on this site; your address information will be released to the delivery service to deliver the products you ordered, and we may have to provide order information to third parties that help us provide customer service for you. You may contact us for more information about our third-party service providers.

Please note, the use of your personally identifiable information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.

Occasionally we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for fraudulent or illegal activities. We reserve the right to report to law enforcement agencies or judicial authorities any activities that we in good faith believe to be unlawful or criminal.

Your Acceptance and Consent.

By using our web site, you consent to the collection and use of this information by our organization. Changes to our privacy policy will be posted on this page, so that you are always aware of the information we collect, how it is used, and the circumstances when we will disclose that information.

Comments or Questions.

We welcome questions, comments, and concerns. Please send us your comments or feedback pertaining to this privacy statement or other issues. If you have any questions about this Privacy Policy, the practices of this site, or your transactions with this site, please contact us by sending a letter to:

Conco West, Inc.
P.O. Box 1360
Manteca, CA 95336